Failed deliveries
What it is
Messages that could not be delivered even after several tries.
Why it matters
Failed messages are easy to miss and never reach the family.
When to use it
Office staff review each failure and decide whether to resend or fix the contact.
Who uses it
Administrator
How to get here
Section titled “How to get here”- Sign in as Administrator (see Signing in).
- In the left menu, click Communication to open it.
- Click Delivery log.
What you see
Section titled “What you see”
Buttons on this screen
Section titled “Buttons on this screen”- Back to delivery log — returns to the previous screen.
← Back to Communication overview