New: New escalation rule

What it is

Raise a pattern of behaviour to a pastoral lead automatically.

Who uses it

Administrator

How to get here

1. Sign in as Administrator (see Signing in).
2. In the left menu, click Behaviour to open it.
3. Click Reference data.

What you see

New: New escalation rule · click the picture to enlarge

• Sections on the page: Escalation rule.

Filling in the form

1. Click the New button at the top right.
2. Fill in the boxes. Boxes marked with a red * must be filled in (5 on this form).
3. Click Save at the bottom. If something is missing, the box turns red and tells you what to fix.

The form: New: New escalation rule · click the picture to enlarge

The fields

Field	Type	What to enter, and why
Name *	text	A short name for this rule, such as Repeated lateness.
Condition *	choose	Choose the pattern that triggers the rule, such as a number of incidents.
Category	choose	Pick one group of behaviour to watch, or leave empty for all.
Minimum severity	number	Only count incidents at or above this seriousness. Leave empty for any.
Threshold *	number	The number that sets off the rule, such as how many incidents.
Window (days) *	number	How many days back to look. Needed for this kind of rule.
Target *	choose	Choose who the alert goes to, such as the head of year.
Notify guardians	switch	Turn on to tell parents or guardians when the rule is triggered.
Active	switch	Turn on to use this rule. Turn off to pause it.

Types: text — type it in · number — digits only · date — click and pick from the calendar · choose — click and pick one from the list · pick one — click one of the options · switch / tick box — click to turn on or off · long text — type as much as you need · file — click to attach a file from your computer.

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